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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Shanei Huey

March 25, 2026

5  out of  5
rating by Shanei Huey
"Great customer service from Kim. Had an amazing experience."
We responded:
"Thank you for the kind words we appreciate them. Have an amazing day "
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Glen Kubli

March 24, 2026

5  out of  5
rating by Glen Kubli
"Great Service."
We responded:
"Thank you Glen. We appreciate your many years of loyalty. Have a great night "
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Anne Hampe

March 23, 2026

5  out of  5
rating by Anne Hampe
"Kim is always pleasant and efficient on the phone and in person. Great person to have on staff."
We responded:
"Anne. Thank you for the kind words. I completely agree that our office team is the best and they do such a great job for us each and every day. Thank you again Anne"
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cheryl Zabbo

March 20, 2026

5  out of  5
rating by cheryl Zabbo
"Love this place! Justin and his staff( especially Kim) has excellent knowledge of all my insurance needs. Everyone in the office were so friendly and kind. I will definitely be doing all my business with them from now on. I have several accounts bundled and saved money."
We responded:
"Thank you Cheryl. We can’t wait to let Kim know about your kind words. We appreciate you "
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Brandi M

March 19, 2026

5  out of  5
rating by Brandi M
"Paula was very helpful and followed up quickly to my questions. Great customer service!"
We responded:
"Thank you Brandi !"
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Liza Merrill

March 19, 2026

5  out of  5
rating by Liza Merrill
"Justin and his team are always professional and most importantly accessible when it came to my questions and changes in my auto coverage and rental policy."
We responded:
"Thank you Liza! We are very grateful you took the time to post this ! "
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Matthew Crowell

March 19, 2026

5  out of  5
rating by Matthew Crowell
"Great experience with this State Farm agency! Everyone was super helpful, and Kim was amazing to work with. She made everything easy to understand. Definitely recommend if you want someone who cares and makes the process smooth."
We responded:
"Thank you Matt. Climb safe !"
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Brandon Neil

March 19, 2026

5  out of  5
rating by Brandon Neil
"Kari was super helpful! So glad I was able to move all of my policies over from Progressive — her thoughtfulness and attention to detail made the whole process a breeze. I would rate more than 5 stars if I could."
We responded:
"Thank you Brandon! We agree Kari is pretty awesome !"
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Steven Davis

March 15, 2026

5  out of  5
rating by Steven Davis
"Very happy with the service. I’ve been working with Justin and his team for over 10 years. I started with car insurance, passed over to health insurance, and I’m always looking for new ways to continue to work with them. Response time is absolutely incredible. No matter when you ask… I get a response within 24 hours."
We responded:
"Thank you so much Steven. It’s always a pleasure working with you. We appreciate your loyalty and business very much "
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Marcela Dimcea

March 9, 2026

5  out of  5
rating by Marcela Dimcea
"Very quick answer and very good advise to solve the problems."
We responded:
"Thank you for taking the time to share a review Marcela. We appreciate you "
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William Burrus

March 6, 2026

5  out of  5
rating by William Burrus
"Desare was a god send -she was the consumate professional. She and the entire staff are so considerate and helpful."
We responded:
"Thank you for taking the time to write this review. And thank you for making Desare’s day !"
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Pete Wightman

March 5, 2026

5  out of  5
rating by Pete Wightman
"After 20 years of business with this particular TEAM, I am happy and value everyone at Justins office, thru the years this company has proven itself time and time again, Thank you."
We responded:
"Pete. Thank you. Thank you for being a loyal and amazing friend of all of these years. We appreciate you greatly and it’s our honor to work with you "
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Tara Wayne

March 3, 2026

5  out of  5
rating by Tara Wayne
"We locked our keys in the car on our way to a spring training game. The State Farm app made it super easy to find a locksmith. Our locksmith was amazing and made it there within 20 minutes. He was very friendly and we were able to make our game on time. State Farm followed up to make sure all was well. We love Justin and his staff. Thank you State Farm!"
We responded:
"Thank you so much for the kind words and we’re so happy that everything worked out OK! Hope you got to see most of the game ! We appreciate you "
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Brynn Schmitt

February 27, 2026

5  out of  5
rating by Brynn Schmitt
"I’ve had such a great experience with this State Farm team. Always so kind, patient, and thorough, taking the time to clearly explain everything so I feel confident in my coverage. When I ran into a last-minute dilemma with a new car purchase, they handled the insurance change immediately so the vehicle could be delivered without any delays. That level of responsiveness and genuine care really stood out. I’m so grateful and highly recommend them!"
We responded:
"Thank you so much for the kind words. We really appreciate it and we’re glad that everything worked out with your new car. Congratulations and we hope you have a great weekend."
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Graham Ensign

February 18, 2026

5  out of  5
rating by Graham Ensign
"Look no further than Justin Simons office with State Farm! If you want the best you have to go to the best in town. Not only do they make things easy, get you the best rates, but make you feel like family at the end of the day. I have been with them for over 25 years now and have continued to get all my friends and family switched over because they are spending too much money with other insurance agencies. Do yourself a favor and get on board! You won’t be sorry!!!"
We responded:
"Graham, you’re the best. Thank you for the incredibly kind words and for your continued support. It means more than you’ll ever know. Have a great Friday !"
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K S

February 18, 2026

5  out of  5
rating by K S
"⭐️⭐️⭐️⭐️⭐️ I’ve had an outstanding experience with Justin Simons - State Farm Insurance for all of my coverage needs — home, auto, personal articles, rental homes, and even golf carts. They truly handle it all, and they do it exceptionally well. A special thank you to Matt Waite, who has been incredibly responsive and knowledgeable every step of the way. He takes care of everything I need quickly and thoroughly, making the entire process seamless and stress-free. It’s rare to find someone who is both detail-oriented and genuinely cares about providing excellent service — Matt delivers every time. If you’re looking for an insurance team that is professional, reliable, and proactive, I highly recommend them. Five stars all the way!"
We responded:
"THANK SO MUCH FOR THE VERY, VERY KIND WORDS!! we appreciate you taking the time to write such an amazing and thoughtful review. I cannot wait to share this with Matt and the rest of the team have a wonderful day!"
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Daniel McClung

February 14, 2026

5  out of  5
rating by Daniel McClung
"Paula always gets back to you & does a great job!"
We responded:
"Thank you we cannot wait to share with Paula. It will make her weak. Have a wonderful and safe weekend we appreciate you"
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Marek Patyniak

February 13, 2026

5  out of  5
rating by Marek Patyniak
"The staff ladies are always very friendly and helpful. Highly recommended!"
We responded:
"Thank you very much for the nice words and for allowing us to serve you we appreciate your business very much. Have a nice weekend."
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Devin Dubow

February 12, 2026

5  out of  5
rating by Devin Dubow
"Paula was an absolute delight! She's attentive and understands the issue from the customers perspective, thorough and very pleasant all around!"
We responded:
"Thank you Devin. We are very appreciative of your business and can’t wait to share this with Paula "
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Leslie Tilp

February 12, 2026

5  out of  5
rating by Leslie Tilp
"Every time I need some insurance help, whether it’s in Arizona or South Carolina, the service I receive is top shelf!! I feel like I’m speaking to great friends, and I’ve never been treated so well, until I joined the Staye Farm family. I really feel that I have no worries and insurance is a big one. I have home owners, rental, flood, two vehicles and the cost is so reasonable and I can speak to any of the professionals and all of them are more than helpful, they give me the best policies that I can afford and I know they’ve got my back. I love all of you so very much! There is no better insurance than State Farm. I was with “All*****” for over 20 years and I didn’t get the great service I get with State Farm. I realize now, that the previous insurance was way overpriced and they made me nervous. They didn’t treat me like StateFarm does! Paula, Desiree, Justin and one other man in the back are all seasoned professionals. Thanks for making me feel like I’m family!!!!"
We responded:
"Leslie! Thank you so much for the kind and thoughtful words. They really mean a lot to us and make our day. We are SO thankful for you and your business. Have an amazing rest of your week :)"
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Dar Fam Emails

February 11, 2026

5  out of  5
rating by Dar Fam Emails
"This State Farm agengy received my policy due to my State Farm ageny for 25+ Yrs. retired. Recv'd prompt courtesy call from this location's office advising me this is my new agency location. Met in person for 1st time this month with Paula who greeted me upon my unscheduled walk-in. Paula was just awesome & graciously gave me the time I needed to answer all my questions. i'm very pleased that this location has an outstanding agent, Paula."
We responded:
"Welcome, we are honored to have you as a customer, and we can't thank you enough for your business over many years. Your kind words will make Paula's day, and we can't thank you enough for taking the time to provide us with your review. Reach out anytime! "
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Deanna Zouari

February 10, 2026

5  out of  5
rating by Deanna Zouari
"As a new customer to State Farm, I had never used the Roadside service before & the company/tech that this office has partnered with was fantastic! Their communication was top tier, the tech who came out was over the top helpful in getting my new battery installed & I am so thrilled with the level of service! Thank you!"
We responded:
"Thank you so much for the nice words Deanna. We are glad to hear that you’re OK. Please reach out anytime and thank you for your business!"
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Bern Rihn

February 5, 2026

5  out of  5
rating by Bern Rihn
"Quick response to the issue."
We responded:
"Thank you for the 5 star review Bern! We appreciate you "
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D J

February 3, 2026

5  out of  5
rating by D J
"Justin Simons and his State Farm team are truly outstanding. Hands down the best insurance experience we’ve ever had. The customer service is truly exceptional. They are always available, very responsive, and take the time to make sure we have the right coverage for our needs. They’ve been especially helpful as we’ve navigated insurance with teenage drivers. Justin and his team explain options clearly and help us balance coverage and cost in a way that makes sense. Their rates are very competitive, and we always feel well taken care of. We’ve been with Justin for many years and have had nothing but great experiences. It’s reassuring to work with a team that is knowledgeable, dependable, and genuinely cares about their clients. We would highly recommend Justin and his team."
We responded:
"DJ thank you !!! It means a lot that you took the time to write such a kind and thoughtful review !"
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Kaya Grigsby

January 27, 2026

5  out of  5
rating by Kaya Grigsby
"Had some issues with my online quote. Spoke with Matt he was able to get everything fixed and in under 30 mins! Very happy with the customer service"
We responded:
"Kaya Thank you for the very kind review. We really appreciate it and cannot wait to tell Matt he will be ecstatic. Have a great day!"