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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michael Chambers

August 7, 2026

5  out of  5
rating by Michael Chambers
"Joe has helped our organization with speed a d courtsey not expected. I highly recommend Justin Simons STAYE FARM insurancecy tooeveryone."
We responded:
"Thank you for the very kind words about Joe and our office. We really appreciate you."
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Jane Wasserman

July 31, 2026

5  out of  5
rating by Jane Wasserman
"Kari assisted me for almost an hour with a State Farm computer issue. She was competent and most helpful! My experience with this Agency is always positive!"
We responded:
"Thank you for the kind words for Kari. We appreciate it very much and it’s our pleasure to help you "
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William Milburn

July 24, 2026

5  out of  5
rating by William Milburn
"It's nice to have an agent that I can depend and trust."
We responded:
"Thank you for the very nice words. We greatly appreciate you."
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Patricia Hubbard

July 21, 2026

5  out of  5
rating by Patricia Hubbard
"I've been insured with State Farm for many decades in several states, but Justin Simons State Farm office in Anthem, AZ far outshines all the other SF offices I've been with. Justin and his staff are readily available with explanations and answers to questions. They all go far out of their way to be open, honest and helpful. Special thanks to Kim for her time and patience with me this afternoon. They are all a pleasure to work with."
We responded:
"Pat! You’re the best thank you so much for the very kind and thoughtful review. It has been an honor to help you for many many years.! :)"
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Karen Hendricks

July 16, 2026

5  out of  5
rating by Karen Hendricks
"Matt Waitt has been a dream to work with. He contacted me months ago and I told him I couldn’t talk until July. And sure enough he reached out and set me up with home and auto. He made it so easy. Insurance is not fun for me, and I’m sure others. But Matt made all the difference. Thanks Matt!"
We responded:
"Thank you Karen! Your words mean the world to Matt and our office. We appreciate you "
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Ilapsiseldil Salvador

July 15, 2026

5  out of  5
rating by Ilapsiseldil Salvador
"Justin Simons' team has been the best. I have both my auto and renters insurance with them. And any time I have questions or need help, they have always gone above and beyond to help me. Need a good and reliable insurance company this is the place and team to go to!"
We responded:
"Thank you for your kind words and support !! Have a great weekend "
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ARL M

July 14, 2026

5  out of  5
rating by ARL M
"This State Farm office is amazing at responding and helping quickly!"
We responded:
"Thank you so much for the five star review. It means a lot and we appreciate your business very much."
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Judy Weston

July 10, 2026

5  out of  5
rating by Judy Weston
"Justin has been our agent for many years. We have always received the very best service from his office. We’re so thankful for all of his help!"
We responded:
"Thank you so much you’re very kind words Judy we appreciate you over all of these years and are thankful to have you as one of our customers! Have a wonderful weekend"
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Pam Jaynes

July 9, 2026

5  out of  5
rating by Pam Jaynes
"We've been customers of Justin Simon's agency for 2 decades and with State Farm for 50+ years.

Kim at Justin Simon's office, did an excellent job at reopening our denied claim for storm damage. Reengaging the claims department, providing supporting evidence and working hand in hand with the new claims representative. Because of her efforts our claim was honored.

There is more to this story.

We experienced storm damage at our home. When initially contacted by the claims dept.. Mr Fowler implied the claim was suspicious and implied it may be fraudulent and reminded me of the penalties of fraud, he asked if I wanted to continue with the claim and set an appointment. He visited our home, denied all roof and paint storm damage and lied to my face twice about the evidence he observed.

Again, special thanks to Kim and those who helped at the agency. Good Job!

Bob Jaynes"
We responded:
"Pam, thank you for the very kind review. We are very happy that your claim worked out appropriately and it means the world to us that you said such nice things about Kim. She’s the best!
We appreciate you and Bob very much"
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Malka Zantkovsky

June 23, 2026

5  out of  5
rating by Malka Zantkovsky
"Best service."
We responded:
"Thank you Malka!!!"
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roger armstrong

June 5, 2026

1  out of  5
rating by roger armstrong
"Justin has been my agent for several years writing policies for my vehicles as well as my business. When starting a general liability policy when I first started he guessed on payroll numbers never asking me what they would possibly be. As I hired employees he was well aware of any growth. He is also an insurance sales man. Knowing how policies work he never one time asked my projections for the upcoming policy term therefore leaving me to get a premium bill of 35,000 dollars. Then an audit was done. When the bill comes I ask him simple questions as to why my premium was never recalculated so payments could be made monthly at a reasonable amount. His reply is basically it’s not his problem and tells me to go call the audit company. I trusted this guy to help me with insurance. I would think that an agent would be looking out for the interests of his clients but not this one. The guy literally throws his hands up and pawns me off taking zero accountability. My experience with Justin at this point is one that is costing me at the worst possible time. I would not hire Justin ever again to write policies for me. He is lazy when it comes to having to go the extra mile or even doing things that any agent should do. He also lacks the character to be able to take any accountability in situations he had total control over. I want to add that according to state farm my general liability policy having 5 employees and the policy running for nine months has a premium of 5325.00. yet my agent knows nothing about this because he doesnt set the premiums, corporate does. I would think that my agent would always be looking to save me money maybe once a year take a look at thier clients policies and the premiums attached. im running a business and my monthly premiums are auto drafted and employees come and go. how in the world would my own agent not notice an annual premium for my little company being over 5300 dollars?? I paid 2175 in monthly payments now state farm is saying i owe them another 3150.00. absolutely beware of this agency. If you know little about insurance and need to put your trust in an agent to have your best interests at heart I STRONGLY suggest you find a diffrerent agent as this one has thrown me to the wolves and then gave me the middle finger."
We responded:
"Thank you for your reply and concerns Roger. Although I’ve never personally spoken to you before, I will work with my team to find out exactly what is going on. Please allow me a few days as I will be in the hospital however, once I recover, I will reach out and asssit anyway I can. "
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Kilo

May 18, 2026

5  out of  5
rating by Kilo
"Currently I am looking at quotes. Paula and Justin are both very helpful and quick. I have also worked with Matt who is great. I switched to these guys about a little less than a year ago."
We responded:
"Thank you so much we appreciate the opportunity to serve you!!!"
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Robert “Send it” Burke

May 12, 2026

5  out of  5
rating by Robert “Send it” Burke
"Always fast, great service from Justin Simons - State Farm Insurance in Anthem AZ.

Thank you!"
We responded:
"Thank you for the kind words and review. We appreciate you!"
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Jake

May 7, 2026

5  out of  5
rating by Jake
"Helped me change my policy quick and easy. Very professional 👏"
We responded:
"Thanks Jake !!!"
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Rodman Lasley

May 2, 2026

5  out of  5
rating by Rodman Lasley
"Hey Justin! Saw Paula at the Anthem Music in May event. Came by your State Farm booth to see if you were there. Anyways thank you for all the assistance you have provided us for the past twenty years. You and your staff have always been there to assist us on all of our concerns and needs!"
We responded:
"Hey!! So nice hearing from you !!! I hope you guys are doing good and we appreciate you very much!!!"
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Aleyda Fortner

May 2, 2026

5  out of  5
rating by Aleyda Fortner
"Paula was amazing"
We responded:
"Thank you so much Aleyda!!"
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jimmy fortner

May 2, 2026

5  out of  5
rating by jimmy fortner
"Paula was very helpful and friendly. Amazing service"
We responded:
"Thank you Jimmy. We appreciate you! "
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E & E Mortgage

April 30, 2026

5  out of  5
rating by E & E Mortgage
"Great customer service and quick response! Paula is very professional and responsive for our request."
We responded:
"Thank you !! We appreciate the kind words "
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The Workshop Pilates

April 27, 2026

5  out of  5
rating by The Workshop Pilates
"Matt made getting my car insurance set up such a smooth experience. He walked me through everything clearly, answered all my questions without making it feel overwhelming, and handled the details efficiently. What could have been a stressful task ended up being quick and easy thanks to him. I really appreciated how straightforward and helpful he was, highly recommend working with Matt!"
We responded:
"Thank you for taking the time to write such a thoughtful review and we appreciate you seeing the nice things about Matt! "
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John Murdaugh

April 23, 2026

5  out of  5
rating by John Murdaugh
"I had some questions over insuring a new vehicle which spilled into other questions. Kim was amazing, knowledgeable and patient with me. She made sure to take her time and make sure all my questions where answered."
We responded:
"Thank you, John We really appreciate it your time to leave an amazing review. We are very thankful for your business"
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Dawn sorrentino

April 22, 2026

5  out of  5
rating by Dawn sorrentino
"Called for info and spoke with A gal Paula she was great and very helpful . Appreciated her time . Thank you"
We responded:
"Thank you !"
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Desare Johnson

April 22, 2026

5  out of  5
rating by Desare Johnson
"Saved me money and friendly helpful staff!"
We responded:
":)"
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Cohen Rooney

April 15, 2026

5  out of  5
rating by Cohen Rooney
"I’m not up to date on home/automobile insurance. As a result, I rely on Justin Simons, State Farm Insurance Agent, and his highly qualified associate, Paula Sherick.
I had some damage done to my automobile. I took the liberty of “just walking in” to the desk of Ms. Paula Sherick. She has an excellent way of explaining options, advantages vs. disadvantages. Her attention to detail is most helpful in communicating my choices and I left the premises relaxed, and confident I was dealing with an honorable association.
I now better understand updates to my coverage and highly, highly, recommended and refer the most professional team of professionals @Justin Simon’s State Farm office here in Anthem, AZ.
In my opinion, this organization has easily earned a “5 Star Rating.”
BC Rooney"
We responded:
"Thank you very much for the kind review. We appreciate you taking the time to put as much thought into it as you did. Thank you for the kind words about Paula. We are excited to share them with her. Have a great day and thank you very much for your business."
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Randy Dickinson

April 13, 2026

5  out of  5
rating by Randy Dickinson
"My personal articles policy had some items duplicated in error over multiple years. Kim worked with the home office to remove duplicates and credit me with the overpayments. She kept me updated on the status every week for several weeks until it was resolved. Outstanding Service!"
We responded:
"Thank you Randy. We really appreciate the kind words for Kim and we are very thankful for your business. "
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Joan Whittington

April 7, 2026

5  out of  5
rating by Joan Whittington
"Kim was great helping with questions. Very efficient, pleasant, and responded quickly."
We responded:
"Thank you Joan! We appreciate you !!"